Definitive Voice

When we developed Definitive Voice, the goal was to provide a platform for every type of customer at a price point that provided incredible value. Our cloud based Pbx software platform is perfect for any customer looking for the latest – greatest features and versatility in their communications platform. We also offer a great option for customers who are heavily invested in a premise based systems and are not ready to move to the cloud. See below to learn about the (2) offerings.

Cloud based PBX – Our signature voice product, this Unified Communications platform has it all.

What are cloud communications?

Opposed to the traditional box in your phone closet, all your communications are managed in the cloud. All the functions and changes can be managed with a click of a mouse in a web accessible portal.

Why cloud communications make sense for your business:

  • Unlimited Nationwide calling – Never pay for Domestic calls, receive a predictable bill every month.
  • Full mobile integration – use your mobile phone as your office phone with our ios or android app. Use your laptop as your phone, receive voicemails as email, you are no longer tied to your desk phone.
  • Collaboration – Work directly with your team using our built in video conferencing and chat platform. This tool is great for streamlining communications.
  • Flexibility – With Hosted PBX, the office is anywhere you need it to be! Access and update the phone system as needed, whether at home, overseas, on the road, or on vacation.
  • Feature rich – With Definitive Voice you’re getting a feature-rich solution for your business or organization—complete with limitless call routing features and leading application integration, including Salesforce, Microsoft Outlook, and much more.
  • Disaster Recovery and Redundancy– With our cloud base solution your business can recover quickly from any disaster. Rebuild a complete office in 24-48 hours, instant call routing to numbers of your choice.
  • 100% Uptime SLA– . Definitive Voice is hosted in 2 data centers with a N+1 system to ensure no downtime on our end. What does this mean to our customers? We guarantee your service 24/7 365.

If you recently purchased a premise based system or maybe the cloud is not right for you, we have another solution….

Our Sip Trunking solution has a bevy of benefits over traditional legacy phone products. What is Sip Trunking and why should you consider it? Click to learn more…

What is a Sip Trunk?

A SIP Trunk is a virtual phone line that utilizes a Broadband connection for access, offering up to 40% savings over traditional telephone lines.

Why Sip Trunking makes sense for your business:

  • Rapid Return On Investment: SIP Trunking is cost-efficient to implement and CAPEX negligent, meaning businesses can maintain their same previous features at a fraction of the cost overtime.
  • Fast Geographic Growth: SIP Trunking combines voice and data to better connect distant business systems, helping companies establish faster, wider geographic growth.
  • Reduced Call Costs: SIP Trunking can half your enterprise’s telecommunication budget due to reduced call costs for making and receiving calls—and since calls are made via IP connection, you won’t have to worry about long distance charges.
  • Enhanced Scalability: Unlike traditional POTs and T1/PRI lines that require planning for peak call times, SIP Trunking offers the flexibility of on-demand scalability, meaning it can scale up or down as your business needs it
  • Redundancy and Disaster Recovery: With a SIP Trunking service, it is very easy to redirect traffic from one location to another, offering greater reliability across the corporate network.