End of Sale Avaya PARTNER® Advanced Communications System
Summary
With the recent launch of Avaya IP Office 6.0 solution (Feb. 2010) and its new “PARTNER
Version” End od Sale (EoS) of the PARTNER® Advanced Communications System (ACS) product line.
Very small businesses and the resellers who serve them now have all of what you liked
about PARTNER® in an IP Office solution. With the simplified management, quick install capability and the
ability to leverage PARTNER ETR and 1400 series digital desk phones in an IP Office environment, as well
as the parity or better price points, all of your requests have been made a reality. This now puts us in a
position to further simplify our overall product portfolio for you. With that, Avaya is announcing the End of
Transition Summary
Phase 1 was implemented May 10, 2010 when we discontinued low running PARTNER ACS components.
The remaining EoS process will be implemented in a 2 phase transition, as follows:
Phase 2
Effective August 9, 2010, the codes listed in Phase 2 of the Discontinued Order Codes section of this
document are to be withdrawn from sale subject to availability, the latest date orders for these products can be
placed is August 8, 2010. Thereafter, these codes will be removed from price lists and associated order entry systems.
Marketing collateral and website / portal content will be modified to reflect this product transition following
standard Avaya support and warranty guidelines, products identified as EoS will be
supported (technical support, repairs, etc) for a minimum of three (3) years (August 9, 2013)
Phase 3
Effective November 8, 2010, the codes listed in Phase 3 of the Discontinued Order Codes section of
this document are to be withdrawn from sale.
Subject to availability, the latest date orders for these products can be placed is November 7, 2010.
Thereafter, these codes will be removed from price lists and associated order entry systems.
Marketing collateral and website / portal content will be modified to reflect this product transition
Following standard Avaya support and warranty guidelines, products identified as EoS will be
supported (technical support, repairs, etc) for a minimum of three (3) years (November 8, 2013).
Discontinued Order Codes are listed at Avaya.com.
